Shipping

SHELOU STORE LLC ships orders placed on www.sheloustorellc.com to addresses within the United States. Orders are prepared with care and shipped after payment is confirmed. Shipping rates and available delivery options are shown at checkout before you complete your purchase. Once your order ships, we will send you the delivery information for your order.

If you pay by Zelle (414 458 3761), please contact us first at sherlinefilsaime0@gmail.com or 414 458 3761 so we can confirm your order and shipping details.

Returns & Exchanges

Your satisfaction matters to us. If something is wrong with your order, contact us within 14 days of delivery at sherlinefilsaime0@gmail.com or 414 458 3761 and we will work with you on a return, exchange or refund according to our Refund Policy.

• Items must be unused, unworn and in their original packaging.
• For hygiene and safety reasons, hair and beauty items that have been worn, installed, altered or used cannot be returned unless they arrived damaged or defective.
• Perfumes must be unopened and sealed to be eligible for return, unless they arrived damaged or defective.
• If we made an error or your item arrived damaged, contact us with a photo and we will make it right.

See our full Refund Policy and Shipping Policy (linked in the footer) for complete terms.